Frequently asked questions

General Information

What is a Sol Mama baby shield used for?


Sol Mama baby shields can be used for nursing and car seats. They can be used in any environment but what sets them apart is that they protect your baby from UV rays.




What makes Sol Mama baby covers so special?


Sol Mama baby shields offer 360 degree coverage with UPF 50+ protection. Our fabric is what really sets us apart. Our baby shields offer the ultimate protection from the sun and bacteria while still maintaining all natural baby safe materials. Our fabrics are custom made and dyed just for Sol Mama in LA.




What are Sol Mama shields made of?


Our certified Tencel is exquisitably soft crafted right here in LA. It is hypoallergenic, cool to the touch and gets softer with each wash all while being strong enough to be dried in a conventional dryer on low heat without wearing down.




My baby has sensitive skin, are the baby shields hypoallergenic?


Yes! Our fabric is naturally hypallergenic. Not only is our fabric hypallergenic it is odor resistant, itch free, and incredibly soft. If your baby has sensitive skin or allergies our covers are an excellent option!




I'm a plus size mom, will the Sol Mama cover work for me?


Yes, our nursing covers are designed with all body shapes in mind. We created a true one size fits all design.




Where are Sol Mama covers made?


All Sol Mama covers are made in California





Shipping

What are the shipping rates?


We offer a flat shipping rate.




How long will it take my order to arrive?


All orders placed before 5PM (PST) will ship out next business day. Please note that we cannot guarantee arrival dates and are not responsible for any delays. This timeline does not include weekends.




Do you ship outside the U.S.?


We do! Please be advised that you are responsible for your country's customs fees and delays





Returns

What is your return policy?


We are happy to accept a return of your purchase on unused, unwashed items in the original packaging, and within 30 days of your arrival date for US and international customers. Any shipping charges will not be returned. Email info@sol-mama.com or log in to your Account and we will help right away! Past the 30 day window? No sweat! We understand that life can get busy and are happy to consider on a case-by-case basis when all other requirements have been met. Please note that Sol Mama will pay for return shipping for the first return or exchange for US orders only. Any further return shipping costs, after the first transaction, are the responsibility of the customer





Care

How do I care for my Sol Mama cover?


Always wash our products in cold water on a delicate cycle and then low heat tumble dry.





Safety


Wholesale